Return and Refund Policy
We want shopping with Minnie MooMoo to feel simple and reassuring. Here’s a clear overview of our return, refund, and cancellation policy.
At a Glance
- Eligible items may be returned within 30 days of delivery.
- Returned items must be unused, unwashed, clean, and in original packaging.
- Refunds are issued to the original payment method within 5–7 business days after inspection.
- Damaged or incorrect orders should be reported within 7 days of delivery.
- Return shipping is the customer’s responsibility unless the item is damaged, incorrect, or defective.
- Used, washed, or damaged covers are not eligible for return.
- Orders may be canceled within 8 hours of purchase.
Questions?
If you need help with a return or refund, email bianca@minniemoomoo.com and include your order number.